Current

Archive

Known Issue

Researching a Possible Issue

Reported One of Catalyst’s third-party security providers made an update to their certificate chain yesterday that has created an issue for many of their customers, including Catalyst. Our team has identified and is working on steps to resolve this issue as soon as possible.

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Known Issue

9/8/2021 Intermittent loading issue resolved

Resolution is not in place for the intermittent loading issue. Thank you for you partnership in resolution. 7:42 pm cst-   We have deployed the fix to today’s intermittent issues. We will continue to monitor tonight and in the morning as more users log into the system. 1:04 pm cst-   We

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Feature Update

Performance Updates Made at 5:30 PM ET 8/10/2021

No performance Issues Reported. Our engineering team made changes yesterday around 5:30 PM ET which improved the performance significantly, based on what we can see now. Our teams are continuing to monitor the situation for any degradation. If you are experiencing and error or slowness, please reach out to support

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Feature Update

Maintenance Window Beginning 7.24.2021 9 pm est

An fix to the issues has been Identified We have determined the best and most complete way to resolve the issues some customers have have been experiencing on and off over the past weeks. In order to best resolve the issues we will have a scheduled maintenance window. The system

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Feature Update

Update to version of the app July 17th

Some slowness has been reported in some instances.  We recommend you update to the version of the app 21.7.17.  This should help your experience and increase stability. Depending on device settings some may update automatically, and others will need to manually update it or have their company’s IT personal update

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