An fix to the issues has been Identified
We have determined the best and most complete way to resolve the issues some customers have have been experiencing on and off over the past weeks. In order to best resolve the issues we will have a scheduled maintenance window.
The system will be inaccessible beginning Saturday July 23rd, 2021 at 9 pm est through Sunday 9 am est.
It is normal and to be expected after these types of server changes, that once you login the system will be working its way to optimal performance for the first 1-2 hours of your usage. If you are experiencing anything out of the ordinary beyond that please reach out to support.