Current

Status

Maintenance Window Beginning 7.24.2021 9 pm est

An fix to the issues has been Identified We have determined the best and most complete way to resolve the issues some customers have have been experiencing on and off over the past weeks. In order to best resolve the issues we will have a scheduled maintenance window. The system will be inaccessible beginning Saturday July 23rd, 2021 at 9 pm est through Sunday 9 am est.  It is normal and to be expected after these types of server changes, that once you login the system will be working its way to optimal performance for the first 1-2 hours of your usage. If you are experiencing anything out of the ordinary beyond that please reach out to support.

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Known Issue

Update to version of the app July 17th

Some slowness has been reported in some instances.  We recommend you update to the version of the app 21.7.17.  This should help your experience and increase stability.  Depending on device settings some may update automatically, and others will need to manually update it or have their company’s IT personal update for everyone. 

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Archive

Known Issue

Update to version of the app July 17th

Some slowness has been reported in some instances.  We recommend you update to the version of the app 21.7.17.  This should help your experience and increase stability.  Depending on device settings some may update automatically, and others will need to manually update it or have their company’s IT personal update

Read More